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Andrea32072919jjt3
Participant
September 4, 2023
解決済み

Exporting - Color and White Balance is incorrect

  • September 4, 2023
  • 返信数 1.
  • 353 ビュー

When I export the video, Rush decides to change the tint and white balance and ends up making the video an ugly color. I would suggest that it doesn't do that. Thank you.

    このトピックへの返信は締め切られました。
    解決に役立った回答 Kevin J. Monahan Jr.

    Hi @Andrea32072919jjt3,

    Thanks for the message. Try turning off HDR recording for your camera or phone. See if that fixes it.

     

    Thanks,
    Kevin

    返信数 1

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager解決！
    Community Manager
    September 6, 2023

    Hi @Andrea32072919jjt3,

    Thanks for the message. Try turning off HDR recording for your camera or phone. See if that fixes it.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    A
    Andrea32072919jjt3作成者
    Participant
    September 7, 2023
    It did! Thank you so much.
    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    September 7, 2023

    Yay! Thanks for letting us know.

     

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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