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Participant
Sep 4, 2023 11:11 PM UTC
Answered

Exporting - Color and White Balance is incorrect

When I export the video, Rush decides to change the tint and white balance and ends up making the video an ugly color. I would suggest that it doesn't do that. Thank you.

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Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
Sep 6, 2023 7:03 PM UTC

Hi @Andrea32072919jjt3,

Thanks for the message. Try turning off HDR recording for your camera or phone. See if that fixes it.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

5 replies

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
Sep 6, 2023 7:03 PM UTC

Hi @Andrea32072919jjt3,

Thanks for the message. Try turning off HDR recording for your camera or phone. See if that fixes it.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
Sep 7, 2023 11:49 AM UTC
It did! Thank you so much.
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Kevin J. Monahan Jr.
Legend
Sep 7, 2023 6:42 PM UTC

Yay! Thanks for letting us know.

 

Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio