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Participant
December 11, 2024
Answered

Falha no aplicativo

  • December 11, 2024
  • 1 reply
  • 93 views

Meu Adobe Premiere no iPhone não está funcionando, as imagens dos vídeos não estão aparecendo. Da desinstalei e instalei, e nada funciona! 

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Correct answer Kevin J. Monahan Jr.

Hi @edvaldo_2146,

If it's a new iPhone and you are shooting HDR, it won't work. You have to shoot H.264 without HDR and things should work again. Let me know if that's a possibility in camera settings. Sorry, I don't have access to a newer iPhone. Mine's kinda old! I hope I can help you.

 

Cheers,
Kevin

1 reply

Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community ManagerCorrect answer
Community Manager
December 12, 2024

Hi @edvaldo_2146,

If it's a new iPhone and you are shooting HDR, it won't work. You have to shoot H.264 without HDR and things should work again. Let me know if that's a possibility in camera settings. Sorry, I don't have access to a newer iPhone. Mine's kinda old! I hope I can help you.

 

Cheers,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio