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kr_7867
Participant
October 15, 2024
Question

Fetching projects

  • October 15, 2024
  • 1 reply
  • 371 views

Updated Rush and now all I have is a circular, spinning wheel that says "fetching projects " for about 5 minutes.

 

It's also not allowing me to begin a new project.

 

What gives Adobe?  Or, should I say, what's stalling?  This is why I hate updates.  Many cause more problems.  I updated because someone posted that the update fixed his video not showing upon placement in the timeline.  Only audio appears.

 

Well. I guess not being allowed into your own project dysfunctionally solves that issue.

 

Please make sure things work Adobe.  I have plenty of space(hard drive) and no game apps, or a lot of apps using up space, either.

 

Why doesn't it work?  It doesn't make me want to make a purchase if the free version has so many immediate issues/problems.

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    October 15, 2024

    Hi @kr_7867,

    quote

    Updated Rush and now all I have is a circular, spinning wheel that says "fetching projects " for about 5 minutes.


    By @kr_7867

     

    We hope to help you. Please provide details about your system and media and maybe some background about your workflow so we can start. Sorry for the hassle.

     

    Cheers,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    K
    kr_7867Author
    Participant
    October 15, 2024

    I did another update.  No spinning wheel,  however, there's black where video, not still images, are supposed to be in the timeline upon import.  Theres audio, but no video and the channels arent locked, or made invisible. 

    android phone.  Plenty of space.  Graphics and text over still images works.  Still images import great into the timeline sequence.   Not so for moving video.  Videos are short and small - taken with the cellphone. 

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    October 28, 2024

    Can. we get more information about your system and media? Can you upload a sample clip and PM me the link or place it here? I hope we can help you, @kr_7867.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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