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Participant
January 28, 2023
Question

File sync is extremely slow

  • January 28, 2023
  • 2 replies
  • 230 views

I have been trying to create new projects in premier Rush my Android phone.

 

The file synch with Creative cloud is excruciatingly slow.  Even on my home WiFi.

 

I have cleared the cache, uninstalled both creative cloud, as well as Rush. Reinstalled.

 

The weird thing is, it was uploading at a normal speed on my cellular data. Thos isn't an option for me, as its a metered connection.

 

I have tested my WiFi data connection on my phone.  It is uploading at over 400 Mbps, so that's obviously not the problem.

 

This was not an issue in the past.  I'm at wits end as to what to do next.   

 

 

 

 

 

This topic has been closed for replies.

2 replies

Participant
January 30, 2023

So very slow! Makes me not want to use this program! It won't let me export, and the syncing is taking foreverrrrr! 

Myra Ferguson
Community Expert
Community Expert
January 30, 2023

Maybe @17094522 can help.

Myra Ferguson
Community Expert
Community Expert
January 29, 2023

Here a couple of links about Premiere Rush syncing that might help:

Participant
January 30, 2023

Your response is pointless. Does not help/speed up syncing time. How about a real fix for all the problems this app is having

Myra Ferguson
Community Expert
Community Expert
January 30, 2023

I can see that you're pretty new to posting to the Community, so you may not realize that this is a user-to-user forum. I'm another user who is volunteering my time--on a weekend--to try to help. I'm not an Adobe employee (they have the Adobe logo over their profile pic and it will show "Adobe Employee" below their username).

 

Did you give the recommendations in those posts a try?