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Angela3683068939xi
Participant
Apr 18, 2024 5:11 PM UTC
Question

Files are not synced between iPhone and iPad

I have Premier Premium and my iPhone and iPad are not in sync.  I have confirmed I am logged in with the same account for both.  Have logged in and out of both.  Some of my older files are still appearing on my iPhone, but the newest one I created on my ipad are not showing on my iPhone.  Both devices are logged into the same Wi-Fi, I've checked all settings... 

 

Please help.

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    1 reply

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    May 10, 2024 6:24 PM UTC

    Hi @Angela3683068939xi,

    I read your note and understand the question. Sync with Creative Cloud was removed on February 1, 2024. You can no longer sync projects and media between mobile devices. There is a workaround for moving projects and media from mobile to desktop, though. More here: https://community.adobe.com/t5/premiere-rush-discussions/how-to-move-rush-files-from-mobile-to-desktop/m-p/14508834#M21548.

     

    I hope the information helps you!

     

    Thanks,
    Kevin

     

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