Files missing in Rush

Forum|Forum|4 years ago
August 12, 2021
3 replies
1153 views

Hi Guys! i am desperate working with rush. I edited some projects two weeks ago and some of them are looking like this:

What happened here? we are working with google drive, and i dont get the mistake here. Other projects are just fine, where we also work with drive.

I did not delete any files...can someone help?

cheers Ben

Error or problem

This topic has been closed for replies.

anissa_thompson

Community Expert

You can check for two scenarios:

1) Your project never fully finished syncing to Creative Cloud --> check for a blue circle link in the upper right corner of the project, next to the undo/redo arrows. Make sure it goes blue ALL THE WAY around, indicating that it's syncing; it'll disappear when all assets are uploaded and ready to use in the project.
2) You may not have deleted your project assets, but if you MOVED them before project fully synced, that would definitely cause the red frame missing assets indicators that you've shown. RIGHT/CONTROL Click on one of your clips, and look for the "Find & Connect" to point to your files' new locations.

Hope this helps!

Hope this helps! Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!Anissa • @anissat

P

paul&ernstAuthor

Participant

Hi Kartika!

Yes i did everything on the same device and nothing happens when i sync the project. Do you have any idea?