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Participant
March 21, 2025
Answered

Files not being supported

  • March 21, 2025
  • 1 reply
  • 107 views

Every time I upload it won't open any files because it says not supported  on iPad & iPhone ?

Correct answer Kevin-Monahan

Hi @Novaq_Films,

Welcome. Try turning off spatial audio in your camera settings. You can also try Project Violet on the app store, which has more modern code and can support the audio.

 

Thanks,
Kevin

 

1 reply

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity ManagerCorrect answer
Community Manager
March 24, 2025

Hi @Novaq_Films,

Welcome. Try turning off spatial audio in your camera settings. You can also try Project Violet on the app store, which has more modern code and can support the audio.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio