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Novaq_Films
Participant
March 21, 2025
Answered

Files not being supported

  • March 21, 2025
  • 1 reply
  • 108 views

Every time I upload it won't open any files because it says not supported  on iPad & iPhone ?

    Correct answer Kevin J. Monahan Jr.

    Hi @Novaq_Films,

    Welcome. Try turning off spatial audio in your camera settings. You can also try Project Violet on the app store, which has more modern code and can support the audio.

     

    Thanks,
    Kevin

     

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community ManagerCorrect answer
    Community Manager
    March 24, 2025

    Hi @Novaq_Films,

    Welcome. Try turning off spatial audio in your camera settings. You can also try Project Violet on the app store, which has more modern code and can support the audio.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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