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Participant
July 31, 2024
Question

Footage has big green block across it

  • July 31, 2024
  • 2 replies
  • 120 views

All my edited footage looks like this now. I tried turning off hardware acceleration and it made no difference. And yes, I emptied the cache too.

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2 replies

Participant
August 1, 2024

For anybody else facing this, the footage was captured using Windows 10 Capture facility (the windows-G shortcut) - I had to run it through Adobe Media Encoder to fix the issue. Make sure to use the same file name to replace the footage you've already edited.

Kartika Rawat
Community Manager
Community Manager
July 31, 2024

Hi Lee Probert!

Sorry about the trouble. Is there an update available for your GPU driver? Does it happen with a specific file? 

 

Let us know. 

Thanks,

KR