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Participant
December 2, 2020
Question

Freeze up at Start-Up / Premiere Rush

  • December 2, 2020
  • 1 reply
  • 313 views

After launching Premiere Rush the “Your Project” windows comes up with a spinning donut in the center. To the left, greyed out “Create a New Project” button. Below the greyed out button there is Help, Learn, Community which all works fine. At the top what appears to be Premiere Rush pull down menus. Each pull down can be accessed. Very little menu options available. Premiere Rush stays in this state for what seems like forever or until I “Force Quit”. Please help correcting this issue.

 
Saftware:
Adobe Premiere Rush
Version1.5.38 (Build 84)
 
System;
Mac OS Big Sur, Version 11.0.1
Model Name: iMac
Model Identifier: iMac20,1
Processor Name: 6-Core Intel Core i5
Processor Speed: 3.3 GHz
Number of Processors: 1
Total Number of Cores: 6
L2 Cache (per Core): 256 KB
L3 Cache: 12 MB
Hyper-Threading Technology: Enabled
Memory: 8 GB
System Firmware Version: 1554.50.3.0.0 (iBridge: 18.16.12561.0.0,0) 
This topic has been closed for replies.

1 reply

Kartika Rawat
Community Manager
Community Manager
December 8, 2020

Hi there!

We're sorry about the issue. Could you share a screenshot of the issue? I hope this article also might help: https://helpx.adobe.com/x-productkb/global/repair-disk-permissions-running-disk.html

Let us know. 

Thanks,

Kartika

MLC-SDAuthor
Participant
December 9, 2020