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Venkat37422470giy9
Participant
May 15, 2024
Question

Getting blur after uploading and after download too

  • May 15, 2024
  • 1 reply
  • 413 views

Dear adobe

I uploaded a video in premiere rush. After uploading a video getting blur in the top of the video.  After downling I am getting total blur in the video in the output.

Please solve the issue asap

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    May 15, 2024

    Hi @Venkat37422470giy9,

    Please try updating your GPU driver (get the studio driver, not the game-ready one). Then, let us know if that helped.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    V
    Venkat37422470giy9Author
    Participant
    May 16, 2024

    I am not using adobe rush in laptop. My laptop is not supporting adobe rush software so I downloaded app in my phone. I am having a problem in my phone 

      Kevin J. Monahan Jr.
      Community Manager
      Kevin J. Monahan Jr.Community Manager
      Community Manager
      May 16, 2024

      Oh, I see, @Venkat37422470giy9. Which phone are you using? Is it on the list of supported devices?

       

      Thanks,
      Ke in

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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