Getting blur after uploading and after download too

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Dear adobe

I uploaded a video in premiere rush. After uploading a video getting blur in the top of the video. After downling I am getting total blur in the video in the output.

Please solve the issue asap

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Kevin J. Monahan Jr.

Legend

Hi @Venkat37422470giy9,

Please try updating your GPU driver (get the studio driver, not the game-ready one). Then, let us know if that helped.

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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Venkat37422470giy9Author

Participant

I am not using adobe rush in laptop. My laptop is not supporting adobe rush software so I downloaded app in my phone. I am having a problem in my phone

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Kevin J. Monahan Jr.

Legend

Oh, I see, @Venkat37422470giy9. Which phone are you using? Is it on the list of supported devices?

Thanks,
Ke in

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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