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Participant
January 13, 2022
Question

Glitches

  • January 13, 2022
  • 1 reply
  • 127 views

I won't be purchasing the premier rush mainly because I seem to have too many technical issues with the app. On my phone it was constantly pixelated and I only did like 3 transitions and it was a 30 second video with music added. On my computer it was slightly different. It kept glitching and shaking then crashing on the screen , going different colours then I even saved it. That the. Came out as a black out video with no noise at all. I tried to do this 30 second video numberous time removing the app then re uploading and nothing helped.

I heard others had a similar problems and that just scared me in to even purchasing. 

such a shame because it looked good.

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1 reply

Kartika Rawat
Community Manager
Community Manager
January 17, 2022

Hi Amb007!

Sorry about the issue. What's the source of the media files? Could you let us know your system details (OS, CPU, RAM, GPU)? 

 

Thanks,

Kartika