good day please help can't download video in adobe premier rush. a triangle appears with the inscrip

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good day please help can't download video in adobe premier rush. a triangle appears with the inscription "no access to the network"

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Kevin J. Monahan Jr.

Legend

Hi @di_4101,

That warning is a bug and can be ignored. You said that you can't import files because of that warning. Can you try it again? If you ignore the warning, what happens?

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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di_4101Author

Participant

thank you for the answer. When I upload a video from my phone to the application, everything stops there... I waited 40 minutes, there was no progress

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Kevin J. Monahan Jr.

Legend

That's weird. Did you shoot the file on your phone? If so, what kind of phone is it? More info would help the community understand your problem better. I hope we can help, @di_4101,

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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