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di_4101
Participant
November 1, 2024
Question

good day please help can't download video in adobe premier rush. a triangle appears with the inscrip

  • November 1, 2024
  • 1 reply
  • 167 views

good day please help can't download video in adobe premier rush. a triangle appears with the inscription "no access to the network"

    This topic has been closed for replies.

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    November 1, 2024

    Hi @di_4101,

    That warning is a bug and can be ignored. You said that you can't import files because of that warning. Can you try it again? If you ignore the warning, what happens?

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      D
      di_4101Author
      Participant
      November 1, 2024

      thank you for the answer. When I upload a video from my phone to the application, everything stops there... I waited 40 minutes, there was no progress

       

      Kevin J. Monahan Jr.
      Community Manager
      Kevin J. Monahan Jr.Community Manager
      Community Manager
      November 7, 2024

      That's weird. Did you shoot the file on your phone? If so, what kind of phone is it? More info would help the community understand your problem better. I hope we can help, @di_4101,

       

      Thanks,
      Kevin

       

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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