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Participant
November 1, 2024
Question

good day please help can't download video in adobe premier rush. a triangle appears with the inscrip

  • November 1, 2024
  • 1 reply
  • 167 views

good day please help can't download video in adobe premier rush. a triangle appears with the inscription "no access to the network"

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
November 1, 2024

Hi @di_4101,

That warning is a bug and can be ignored. You said that you can't import files because of that warning. Can you try it again? If you ignore the warning, what happens?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
di_4101Author
Participant
November 1, 2024

thank you for the answer. When I upload a video from my phone to the application, everything stops there... I waited 40 minutes, there was no progress

Kevin J. Monahan Jr.
Community Manager
Community Manager
November 7, 2024

That's weird. Did you shoot the file on your phone? If so, what kind of phone is it? More info would help the community understand your problem better. I hope we can help, @di_4101,

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio