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James352975526l7v
Participant
February 7, 2024
Question

Google pixel 8 fails to run properly

  • February 7, 2024
  • 1 reply
  • 182 views

Google pixel 8 fails to actually load the video and audio track and run properly on this app.

 

Unable to use the program properly to edit just freeze unable to even sync audio with video tracks whatsoever.

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    February 7, 2024

    Hello @James352975526l7v,

    I read about your problem. I noticed that your phone is not yet supported on the system requirments page. That could be the reason behind the app not working as you'd expect. Sorry about that. You might want to make sure you've updated to the latest version of Rush and are running the current version of the OS for your device. I hope a community member might know of a workaround for the device. I apologize for the issue.

     

    Thank You,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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