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Participant
Mar 16, 2025 3:34 AM UTC
Question

Gray Screen Of Death

Can I get help with something? So whenever I try to open a project I get a gray screen and it is like that for everyone of them, even new ones I start. They shouldn't be corrupted and I don't know what could be causing this.

3 replies

Kevin J. Monahan Jr.
Legend
Mar 18, 2025 12:47 AM UTC

Hello @TheBlazingBronzebro,

May we have complete details of your system and media? That would help!

 

Thanks,
Kevin

 

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
Mar 18, 2025 3:36 AM UTC

Sorry for not replying for so long, though what would you like to see specifically?

 

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Kevin J. Monahan Jr.
Legend
Mar 18, 2025 4:46 PM UTC

Sure. CPU, GPU, RAM, and HD information. What kind of CPU, GPU do you have? How much RAM? What kind of hard drives do you have and how full are they? What kind of media are you editing with? Is is H.264 or HEVC? Which camera did you use? Information along those lines would be hlepful. I hope the community can assist you.

 

Thanks,
Kevin

 

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio