Green glitching in videos when I import for editing on Premier Rush

Question

I'm trying to edit videos for social media but when I upload a video to Premier Rush, the video is glitching every few seconds with green and white shapes over the picture. It does not happen with other videos that my colleague has imported to the application, only when it comes from my laptop. I have tried deleting the application and re-downloading, but the same issue occurs. Please help!

Sumeet_Kumar_Choubey · Answer

Hi EllenParker123,

We're sorry about the poor experience. We can get this checked. Let us know the device that was used to capture the media. Also, please share the specifications of the system on which you are using the app.

Thanks,

Sumeet

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