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S
skocur
Participant
July 20, 2020
Question

Green video. Adobe Rush

  • July 20, 2020
  • 2 replies
  • 262 views

Hello, I have installed Adobe Rush's latest version. While rendering the video - there is a green video. I do not have any filters applied. 

I have installed the latest available version of drivers from https://downloadcenter.intel.com/download/27988. I have restarted my computer after installing it. It did not help - still green video.

I know that there are new drivers, but I cannot install them: https://downloadcenter.intel.com/product/96551/Intel-HD-Graphics-620. I have uninstalled the previous ones and I tried to install those, but I cannot. 

 

Can you help me, please? I have Dell XPS, Windows 10, 64 bit. All updates are up to date. 

This topic has been closed for replies.

2 replies

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
July 21, 2020

Hi there,

Sorry for the trouble you're having with Premiere Rush. We're seeing similar issues on Intel drivers. Would you mind downloading the version as mentioned here: https://downloadcenter.intel.com/download/29557/Intel-Graphics-Windows-10-DCH-Drivers

I hope this helps.

 

Let us know how it goes.

Thanks,

Kartika

Just Shoot Me
Just Shoot Me
Legend
July 20, 2020

I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum.


I hope this helps. Best of luck to you.

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