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Giulia00
Participant
September 22, 2019
Question

Help me

They used a subscription using my card without my consent, how can I deactivate it?

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1 reply

Michael J. Hoffman
Community Expert
Michael J. HoffmanCommunity Expert
Community Expert
September 22, 2019

You can cancel a trial or subscription:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

Or if you continue to have difficulties, you can contact customer care:

https://helpx.adobe.com/contact.html

 

You can can request a chat using the floating link near the bottom of the screen. 

 

 

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