Help with allowing access to photos

Question

Someone please help me. I just recently downloaded premiere rush to make a video and when I was on it I accidentally hit the " do not allow access" to my photos so now I can't access my photos and I need them to make my video. I have tried everything to get me to allow access and it does not work. I tried uninstalling and installing. I went on privacy and system preferences, nothing seems to work. I am also on a Mac.

caroline_edits · Accepted Answer

Hey Giana!So sorry for the frustration, that's a bummer. I've reported this to engineering and they're aware of the issue and the fact that you don't seem to be able to reset these "permissions." Our recommendation right now is to copy your photos from the Photos app to a folder on your desktop and import to Rush from there. It's definitely not ideal, but I want you to be able to keep working! We'll take next steps on our end to improve this experience. You can also upvote the formal feature request here! Hope this helps.Caroline

Porche37792408jiiu · Answer

I am also experiencing this and I have the same computer and tried the same troubleshooting steps. Still nothing.

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