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alex28847339gmyc
Participant
March 13, 2023
Question

HEVC CODEC

  • March 13, 2023
  • 1 reply
  • 245 views

The error message makes Rush unusable for me. Is there a solution to what appears to be a really widespread problem?

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1 reply

Myra Ferguson
Community Expert
Myra FergusonCommunity Expert
Community Expert
March 14, 2023

I found an Adobe Care Tweet where they said that it requires a paid plan as opposed to a starter (free) plan to get the HEVC codec. Are you on a paid plan?

 

If you are on a paid plan, you might reach out to Adobe's support:

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