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Participant
January 2, 2024
Question

HEVEC codec

  • January 2, 2024
  • 1 reply
  • 107 views

My premier rush is sending a menssagem saying that the videos needs de HEVEC codec only disponible in a paying acount, but im paying to use prermier rush not understanding this menssage?????

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
January 3, 2024

Hi @edgar32192662hblz,

Sorry about that. Which subscription plan do you have? Please let us know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio