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billw55124201
Participant
February 7, 2019
Question

hi ... when i try to import some stills (jpegs) they are not shown in the folder ... but i can see them in the folder in the finder ... rush can't see them ... help?

  • February 7, 2019
  • 1 reply
  • 245 views

hi ... when i try to import some stills (jpegs) they are not shown in the media folder in Rush... but i can see them in the folder in the finder ... rush can't see them ... help?

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    1 reply

    caroline_edits
    Community Manager
    Community Manager
    February 7, 2019

    Hi BillW!

    I'm assuming you're using a Mac because you mentioned the Finder, please correct me if I'm wrong!

    Let's save all those jpegs in a folder and move the folder somewhere very easy to access like the desktop. Maybe Rush can find them easier from there.

    Click the "+" button, then select "Media" and navigate to your desktop to find the folder with all your jpegs in them. Do they show up?

    I can provide more detailed instructions if you need!

    Let me know if they appear.

    Caroline