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SandcastleAndy
Participant
December 14, 2023
Question

HP34 envy all in one desktop - problems running premier rush updates are updated

  • December 14, 2023
  • 2 replies
  • 88 views

adobe express runs like a dream

but premier rush is a nightmare

video qua;ity is poor

glitches like video dissapears while sound track is running

freezes then comes back

anyone else got problems with hp34 envy - its fully loaded just for this task 128 gb ram 2x2TB ssd

    This topic has been closed for replies.

    2 replies

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    December 14, 2023

    Hey there, @SandcastleAndy,

    I got your case notes. Do you have an NVIDIA GPU? If so, try a clean installation of the latest studio drivers. Let us know if it works. Sorry for the issue.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 14, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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