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Participant
December 14, 2023
Question

HP34 envy all in one desktop - problems running premier rush updates are updated

  • December 14, 2023
  • 2 replies
  • 88 views

adobe express runs like a dream

but premier rush is a nightmare

video qua;ity is poor

glitches like video dissapears while sound track is running

freezes then comes back

anyone else got problems with hp34 envy - its fully loaded just for this task 128 gb ram 2x2TB ssd

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2 replies

Kevin J. Monahan Jr.
Community Manager
Community Manager
December 14, 2023

Hey there, @SandcastleAndy,

I got your case notes. Do you have an NVIDIA GPU? If so, try a clean installation of the latest studio drivers. Let us know if it works. Sorry for the issue.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
kglad
Community Expert
Community Expert
December 14, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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