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Participant
February 16, 2023
Question

I cannot export media for the life of me, I've tried everything

  • February 16, 2023
  • 1 reply
  • 308 views

hello, I've been trying to export a small 5-second video of a single still image zooming in on it slightly, nothing complicated. I've tried many things all morning, like updating all my drivers, tried using 2 different old versions of premiere rush, starting the project over, using different export settings, restarting the computer, turned the hardware encoding on and off, I'm at a total loss. It's also a nice computer ryzen 9 8 core, 24g ram, and a nvidia 3070 laptop, Ill also note the program freezes up and is unresponsive after the failed export attempt and I have to task manager to close it.

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
February 16, 2023

That's weird. Sorry. What are the frame dimensions of the still image, Jacob?

 

Cheers,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
February 16, 2023

I believe 4:5 and I tried making the video to export in both 4:5 and 9:16

Kevin J. Monahan Jr.
Community Manager
Community Manager
February 17, 2023

Jacob,

Is it possible to try exporting to ProRes? What happens?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio