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M
Maciej28592140nj50
Participant
February 25, 2023
Question

I cannot save the video - I do not recommend Adobe Rush

  • February 25, 2023
  • 1 reply
  • 211 views

I'm in shock! I made a video in Adobe Rush and I can't save it.

 

I pay for the photographer package of 10 EURO per month and I have the option of installing Adobe Rush, so I started editing the film and what? After a few hours of editing, it turned out that I had to pay another 13 Euro to save the film. I lost a few hours of work, and I could have done it for free in another program that I also have.

 

There should be a clear message that I can't save the video, and so I lost a few hours of work and I have to do it a second time, because in this situation I WON'T PAY another 13 euros. There are other free programs much better than Adobe Rush. You stole a few hours from me.

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1 reply

Myra Ferguson
Community Expert
Myra FergusonCommunity Expert
Community Expert
February 26, 2023

(Just an FYI -- I'm a fellow user as opposed to an Adobe Employee who have an Adobe logo over their profile pic and whose status shows that they are an Adobe Employee)

 

You should be able to export your video from Rush even if you're on a free plan. It sounds like there may be something else that could be preventing you from exporting. 

 

Can you provide details of what happened? Did you get any error messages? Do you have any screenshots that you could share?

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