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Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
Mar 13, 2024 11:14 PM UTC

@Kevin-Monahan do you think there is any resolution for this?. Today is the last day of the trial period. I will cancel it if there is no solution for this problem.


Hello @mdogan,

Thanks so much for your report. I could not verify the issue yet, but I can try ASAP. This may also be expected behavior or a new behavior now that sync is deprecated, but I am not entirely sure.

 

I will inform the team about the problem and hope to hear back from them shortly. We will have to ask for your patience in that regard. Sorry about that.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

5 replies

Kevin J. Monahan Jr.
Legend
Mar 11, 2024 11:48 PM UTC

Hi @mdogan,

There might be some residual files there from older projects. If it is OK, try reinstalling the application and then report back with the results. I hope that works for you!

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
mdoganAuthor
Participant
Mar 12, 2024 2:40 AM UTC

@Kevin-Monahan Many thanks for your answer. (Fake) data after reinstalling is removed, but I am worried that I have to do this every time. 

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mdoganAuthor
Participant
Mar 12, 2024 2:51 AM UTC

@Kevin-Monahan I tested it again and unfortunately the problem is persistent. I  created a project with around 1.7 GB size. Deleted the project from Rush, but it still keeps data on iPhone. It really worth checking this, certainly a bug either in adobe or iOS side. 

 

 

 

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