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ptknight_S4S
Participating Frequently
July 29, 2020
Question

I. have 20. GB storage in my plan, none used, but Rush says it is full. and asks me to upgrade

  • July 29, 2020
  • 2 replies
  • 223 views

I. have 20. GB storage in my plan, none used, but Rush says it is full. and asks me to upgrade. I have checked my storage and there are two generic folders, no files of any kind. I started using Rush yesterday.

This topic has been closed for replies.

2 replies

petergaraway
Participating Frequently
August 11, 2020

Hi ptknight_S4S, 

 

Can you try the steps in this link to see if it helps? 

 

https://helpx.adobe.com/creative-cloud/help/delete-files-permanently.html#CreativeCloudHowtopermanen...

 

Thanks!

 

Peter

Kartika Rawat
Community Manager
Community Manager
August 11, 2020

Hi there!

Sorry about the trouble. Would you mind sharing more details? 

Let us know. Happy to help.

 

Thanks,

Kartika