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Participant
April 18, 2021
Question

I have made a project in the app but cant see it on my computer

  • April 18, 2021
  • 1 reply
  • 163 views

hey. I have created a video in the mobile app but want to see it on my computer. I have clicked on sync but cannot find it on the desktop.

 

When I stop syncing it warns me that it will be deleted from the desktop and I have notifications that it has been removed from the desktop.

 

Where is it when it goes to the cloud?

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1 reply

Kartika Rawat
Community Manager
Community Manager
April 23, 2021

Hi there!

Sorry for the trouble. Are you signing in from the same ID? You can also refer to this article for some suggestions: https://helpx.adobe.com/in/premiere-rush/kb/troubleshoot-sync-issues-premiere-rush.html

 

Let us know if that helps.

Thanks,

Kartika