Skip to main content
Participant
March 1, 2024
Question

I have subscribed and I am not able to see my subscription

  • March 1, 2024
  • 1 reply
  • 86 views
  1. I have subscribed and I am not able to see my subscription what  [abuse removed by moderator] is going on?

 

Mod note: Title changed to reflect the issue.

This topic has been closed for replies.

1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
March 2, 2024

Hi @Saurabh357949572au0,

I read about your issues. Please contact Adobe assisted support for continued assistance with this issue. To contact them, do the following: 

  1. Make sure to sign into your Adobe account. Allow popups and cookies on your browser. You may be unable to see the chat window using a VPN. 
  2. Click here: https://helpx.adobe.com/contact.html?rghtup=autoOpen. This will automatically open the chat window. 
  3. Type "Agent" in the chat box to be connected to a live agent. 
  4. When you get an agent, ask to be connected to the video queue. These agents are specially trained to handle digital video and audio issues.

I hope they can help you. Let us know what they say so that the community can stay informed and help others having trouble with the same situation.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio