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kibeomk16203036
Participant
June 4, 2019
Question

I paid for the Premier Pro Rush today, but it can't be exported. The default 3 were exported yesterday. I want Landerling. Can I wait until tomorrow? Or is my computer strange?

  • June 4, 2019
  • 2 replies
  • 467 views

I paid for the Premier Pro Rush today, but it can't be exported.

The default 3 were exported yesterday.

I want Landerling.

Can I wait until tomorrow?

Or is my computer strange?

    This topic has been closed for replies.

    2 replies

    Participating Frequently
    June 20, 2019

    Hi kibeomk16203036,

    Was the problem resolved ? Normally the subscription reflects immediately in the application and users should be able to export unlimited times.

    You can verify the following to confirm your subscription was successful -

    • Go to Settings--> User profile(OR Launch Adobe Creative Cloud on Desktop) and storage should be 100 GB.
    • On export window, you shouldn't see any Red banner indicating free exports are already used and Export button should be enabled.

    Let us know if you see otherwise.

    I Hope it will help.

    Thanks,

    Mayank

    kibeomk16203036
    Participant
    June 20, 2019

    thanks

    it is good

    Sjaani
    Community Expert
    Community Expert
    June 5, 2019

    Are you on Mac or PC or using a mobile device?
    Are you signed in with your Adobe ID while using it?

    Is it giving you some sort of error or anything that you can describe to give us an idea of what is happening.