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Participant
Feb 13, 2023 8:25 PM UTC
Question

I've posted video to Instagram but the post appears black...

The video is working fine, it just shows a black video when posting or sending to someone. How do I make the first screen the "saved" screen. It's the one in the upper left corner

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1 reply

Participant
Mar 13, 2023 12:41 AM UTC

Hi there, have you used any transition effect at the start of the video? If yes, you need to remove it as I have the same problem before but not any more after I keep the start simple and effect-free.
You can also upload a separate 'cover image' for your reels/videos in IG which will overwrite the start of your video to be the thumbnail pic on IG.

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