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Participant
Nov 30, 2024 7:32 AM UTC
Question

Import error

Hi,

I'm trying to import my videos and every time I do so I get the notification "media type not supported" but yesterday everything was fine. Anyone a clue what this can be?

 

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1 reply

Kevin J. Monahan Jr.
Legend
Dec 2, 2024 11:44 PM UTC

Hi @devin_dejonge8200,

Did you shoot HDR or cinematic mode video? Let us know. I hope we can help you.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio