Skip to main content
Participant
November 30, 2024
Question

Import error

  • November 30, 2024
  • 1 reply
  • 100 views

Hi,

I'm trying to import my videos and every time I do so I get the notification "media type not supported" but yesterday everything was fine. Anyone a clue what this can be?

This topic has been closed for replies.

1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
December 2, 2024

Hi @devin_dejonge8200,

Did you shoot HDR or cinematic mode video? Let us know. I hope we can help you.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio