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pauleugene
Participant
October 29, 2018
Question

Import MP4 from Mevo Camera - Not Loading

  • October 29, 2018
  • 2 replies
  • 1560 views

I use a Mevo camera to shoot videos.  I download from my phone to desk top as MP4 and edit in Adobe Premiere all the time, with no issues.  Rush will not load the file.  Strange.  So I loaded the file to adobe premier, render it and Rush will accept it.  If I have to do this all time then Rush is of no use, just a time waster.  I don't understand why Adobe Primer accepts the file and Rush does not?

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2 replies

caroline_edits
Community Manager
caroline_editsCommunity Manager
Community Manager
November 5, 2018

Hey there, Paul!

How's Rush working for you? Did you get your import issues sorted out? Let us know!

Caroline

P
pauleugeneAuthor
Participant
November 6, 2018

Good day!

No I did not get the import issued resolved. I will stick with Premier Pro. Thanks your help.

petergaraway
Adobe Employee
petergaraway
Adobe Employee
October 30, 2018

Hi Paul,

I would expect this files from the Mevo camera to work in Rush. What specific Mevo camera do you have? Would you be willing to share a sample file with me to investigate?

Can you also tell me what computer and OS you have?

Sorry for the inconvenience.

PG

P
pauleugeneAuthor
Participant
October 31, 2018

Good Day!

I am using windows 10, latest upgrade, HP all in one envy desktop. I am using MEVO Plus the latest model, attached is a smaller file.

petergaraway
Adobe Employee
petergaraway
Adobe Employee
October 31, 2018

I don't think the file was attached. Can you try again or send a link?

Thanks,

PG

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