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Participant
May 19, 2023
Question

Import of MP4 to Rush fails

  • May 19, 2023
  • 1 reply
  • 163 views

MP4 file imports successfully to Lightroom but does not import to Rush. File is 1.1 GB. Is that the cause of failure?  Thank you 

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
May 20, 2023

Hey Arthur,

I read your message and can understand why you might be confused because H.264 files in .mp4 format is supported. Can you give us more info, for example, which camera shot this footage? Let us know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio