Imposible usar s24plus

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No puedo cargar videos en la aplicación al momento de rescalar da pantalla negra, No puedo ocupar la aplicación

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Kevin J. Monahan Jr.Correct answer

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Hi @no�_0246,.

Sorry for the issue. Are you shooting 8K? Is it HEVC? Try shooting H.264. That should work a lot better. Let us know if you are back on track after trying that.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Kevin J. Monahan Jr.Correct answer

Legend

Hi @no�_0246,.

Sorry for the issue. Are you shooting 8K? Is it HEVC? Try shooting H.264. That should work a lot better. Let us know if you are back on track after trying that.

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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