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Participant
September 9, 2021
Question

In the case of an error running the Android version,

  • September 9, 2021
  • 1 reply
  • 151 views

I'm a user of the Galaxy Fold 3. After logging in, the program continued to experience errors during and during work, and Samsung's inquiry turned out to be an application error. Google Store's developer email and Adobe Korea failed to answer, and the developer's answer did not return. I tried all the elements that I could try, such as reinstalling, deleting, and re-logging data and cache. I look forward to a clear solution.

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1 reply

Kartika Rawat
Community Manager
Community Manager
September 13, 2021

Hi there!

Sorry for the frustration. Are you getting a device compatibility error? If so, Galaxy Fold 3 is not currently supported. You can check the list of the supported devices of Premiere Rush: https://helpx.adobe.com/premiere-rush/system-requirements.html

Also, please add this feature request here

 

Let us know if you have any questions. 

Thanks,

Kartika