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Participant
April 3, 2024
Question

Inserted Video has No Sound

  • April 3, 2024
  • 1 reply
  • 112 views

I added multiple video clips to my project but one clip has no sound. The other clips work just fine and when I play the clip in question on windows media player the sound plays just fine. I have tried all the online suggestions, i've cleared the cache, restarted the program, tried adjusting the audio in Rush itself and nothings works. I really need this project for work, please help me....

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
April 4, 2024

Hi @Kayla Thomas,

Try running the clip through Shutter Encoder or Handbrake (both free) for a new video file (H.264 or ProRes LT). That might work. Let us know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio