I facilitate a workshop for a University on Adobe Rush and for the past year we have had participants having issues running Rush on Core Ultra laptops... they get crashes, they can't see their videos they can't import videos - I would have thought some of these issues might have been addressed by now but they are still happening... is there any updates planned?
Hi there,
Sorry for the trouble. We've seen compatibility issues with Premiere Rush on newer Intel Core Ultra systems, including crashes and problems importing or displaying media.
Unfortunately, Premiere Rush is now at end of life, so there aren't updates planned to add support for newer hardware such as these systems.
Since you're teaching a university workshop, I'd recommend transitioning the course to Premiere on desktop going forward.
More information:
https://helpx.adobe.com/premiere-rush/desktop/kb/end-of-life.html
Sorry I don't have better news.
Thanks,
Kevin
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