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buraka61435747
buraka61435747
Participant
November 19, 2018
Answered

Ipad app is not working

hello,

i installed rush cc ios app on my ipad. But the app is closing automaticlly in 10 secs. So still i didnt log in...

is there any problem about app?

thanks.

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    caroline_edits
    caroline_editsCorrect answer
    Community Manager
    November 20, 2018

    Hi Burak!

    So sorry you haven't been able to use Rush yet. Does your iPad meet the system requirements?

    Adobe Premiere Rush CC System Requirements

    This is what it says for the iPad:

    • Requires iOS 11 or later
    • Compatible with iPad (devices with A9 ARM chip or higher)

    Maybe you just need to update your iPad to the most recent iOS!

    -Caroline

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    9 replies

    buraka61435747
    buraka61435747Author
    Participant
    November 27, 2018

    Hey Everyone!

    Thank you so much for your interesting. The app is working now. But the "export/render" is not working hope you can solve this too...

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    caroline_edits
    Community Manager
    caroline_editsCommunity Manager
    Community Manager
    November 27, 2018

    What happens when you go to the "share" page of Rush from your iPad?

    -Caroline

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    caroline_edits
    Community Manager
    caroline_editsCommunity ManagerCorrect answer
    Community Manager
    November 20, 2018

    Hi Burak!

    So sorry you haven't been able to use Rush yet. Does your iPad meet the system requirements?

    Adobe Premiere Rush CC System Requirements

    This is what it says for the iPad:

    • Requires iOS 11 or later
    • Compatible with iPad (devices with A9 ARM chip or higher)

    Maybe you just need to update your iPad to the most recent iOS!

    -Caroline

    Translate
    WillieEvansJr.
    Participant
    November 20, 2018

    Hi

    Just confirming tha the Ipad Pro with A9X chip (9.7) is not compatible?

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    caroline_edits
    Community Manager
    caroline_editsCommunity Manager
    Community Manager
    November 20, 2018

    I'd have to try it out myself to give you a 100% accurate answer, and I do not have that iPad in front of me right now. But my guess is that it WOULD be compatible because the A9X came out after the A9.

    It's definitely worth using the free trial to see how it works on your device. I'd love to hear back from you when you do!

    -Caroline

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