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J
Jordan31551728b0po
Participant
August 8, 2023
Question

iPad Pro export crash

  • August 8, 2023
  • 1 reply
  • 184 views

My Export constantly crashes, I have deleted videos on my iPad, express cloud and premiere rush. I have restarted my iPad a few amount of times. When I have exported, I have tried all file settings when exporting.

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    August 12, 2023

    Hi @Jordan31551728b0po,

    I read your message. Did you use footage that you shot on the iPad? Let me know.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    J
    Jordan31551728b0poAuthor
    Participant
    August 17, 2023

    No, I've videos from other sources it's edited as a three minute video.

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    August 21, 2023

    Hi @Jordan31551728b0po,

    Can you let me know which cameras shot the source footage? I can check to see if the footage is supported. If not, you may have to transcode it using Shutter Encoder or Handbrake. Let me know.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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