iPhone 16 Pro Max and Adobe Rush Don’t Mix Well

Forum|Forum|1 year ago
December 6, 2024
1 reply
1782 views

Anyone who has upgraded to an iPhone 16 pro max having issues with putting videos in Adobe Rush? I'm constantly getting an error message? If I film a video outside of the app and try to import it.

Kevin J. Monahan Jr.

Community Manager

Hey @DramaticParrot,

If you film outside the app, you might be using a format that Rush can't handle. For example, it won't work well with HDR or Cinematic mode footage. You could also try adjusting settings on the phone's camera app. Sorry about that.

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

B

BlackAndBlue

Participant

Same issue for me. Here's what I did...I turned off my Spatial Audio and suddenly the errors disappeared.
Go to settings/camera and tap on Record Sound and switch from Spatial Audio to Stereo and your problem should resolve. I've been successful with 2k and 4K, even at 60 fps.

Kevin J. Monahan Jr.

Community Manager

Wow, seriously, @BlackAndBlue? I'll have to check that out. That's a sweet tip. Thank you! Can you upload a test file with spatial audio switched off to check it out and share it with the team? That would be great.

Cheers,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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