iPhone 16 pro unsupported media error

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Using the Premiere Rush app on my iPhone 16 Pro. Receiving an unsupported media type error when trying to add video files recorded on the iPhone. Some of them were 4K, some 1080p, most in 60fps, some in 30, HEVC, some in HDR, some not. Help!

Kevin J. Monahan Jr.Correct answer

Legend

Try switching off spatial audio in camera settings. That solves it for most people.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Kevin J. Monahan Jr.Correct answer

Legend

Try switching off spatial audio in camera settings. That solves it for most people.

Thanks,
Kevin

Translate

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

C

chicobandido-SteveBarker

Participant

Thank you Kevin. Your reply was the first one that came up in my search and it instantly solved my issue. Much appreciated!

Steve

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