iPhone 16 Pro Video Not Supported in Premiere Pro

• Hello,

   

  I’m encountering an issue when trying to import a video recorded on my iPhone 16 Pro into Adobe Premiere Pro. The software shows an error saying: “This file is not supported.” The video cannot be added to the timeline or previewed.

   

  Here are the details of the video:

  • Device: iPhone 16 Pro

  • Resolution: 4K (3840 x 2160)

  • Frame Rate: 30fps

  • Codec: H.264

  • File Size: 31.4MB

  • Duration: 5 seconds

  • Camera settings: “Most Compatible” mode (H.264)

  • HDR Video: Turned off

  • Transfer method: AirDrop using “Keep Originals” option

   

  The file appears to be a standard H.264 .MOV file and should be fully compatible with Premiere Pro based on the official supported formats. Other videos work fine, but this particular one (and a few others shot similarly) trigger the unsupported file error.

   

  Could this be related to a compatibility issue with the iPhone 16 Pro’s latest encoding or metadata? Please advise if there’s a workaround or if a fix is planned in a future update.

   

  Thank you

jina.nuuanu.kr