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wentzelbrad123
Participant
Nov 13, 2025 5:18 PM UTC
Answered

iPhone 17 Pro Max

Why won't video import and process into Adobe Premiere Rush? 

    Kevin-MonahanCorrect answer
    Community Manager
    Sep 2, 2026 11:37 PM UTC

    Hi there,

    Sorry for the trouble. The iPhone 17 Pro Max is a newer device, and Premiere Rush is now at end of life. Adobe is no longer updating Rush for compatibility with new devices or operating system changes, so changing the iPhone camera format may not resolve the import issue.

    For iPhone editing going forward, I'd recommend moving to Premiere on iPhone, which replaces Premiere Rush.

    More information:
    Premiere Rush discontinuation

    Sorry I don't have a better solution for Rush.

    Thanks,
    Kevin

    View reply

    2 replies

    ckelley777
    ckelley777
    Participating Frequently
    May 29, 2026 7:33 PM UTC

    Having issues here too.

    I saw a recommendation for changing video Format from ‘High Efficiency’ to ‘Most Compatible’. This did not work either.

    Translate
    Community Manager
    Kevin-MonahanCommunity ManagerCorrect answer
    Community Manager
    Sep 2, 2026 11:37 PM UTC

    Hi there,

    Sorry for the trouble. The iPhone 17 Pro Max is a newer device, and Premiere Rush is now at end of life. Adobe is no longer updating Rush for compatibility with new devices or operating system changes, so changing the iPhone camera format may not resolve the import issue.

    For iPhone editing going forward, I'd recommend moving to Premiere on iPhone, which replaces Premiere Rush.

    More information:
    Premiere Rush discontinuation

    Sorry I don't have a better solution for Rush.

    Thanks,
    Kevin

    Translate
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