Participant
August 4, 2020
Question
iPhone 8+ video sound issues on import - HEIF / HEVC videos
- August 4, 2020
- 0 replies
- 198 views
I am having sound issues when importing videos recording from various iPhone 8Plus to Adobe Rush desktop macOS.
The video files sounds like there is a an distortion filter added.
Even if I deactive every additional automatic audio correction within Adobe Rush (like discussed in other articles), the files remain unusable. If I reduce the gain to 25% the file sounds somehow ok - maybe because it is so quiete that I hardly hear anything or can not make any judgment about the sound quality.
macOS 10.15.6
iOS version 13.6
Recorded app: Native camera app from Apple
Fileformat: HEIF/HEVC
8bit HD (1-1-1)
1080p (30fps)
Audio settings readout from Quicktime:
mono, AAC, 44100 Hz
Quickfix:
- If I use Adobe Premiere - there is no issue at all and the sound seems great.
- If I start the project on my phone in the mobile Rush version, import the same file, save & sync to Adobe Cloud, I can open later it on my Mac and the sound issues are gone.
Tested with two iPhone 8+ over a period of time from Oktober 2019 until August 2020 (latest tested with Adobe Rush 1.5.20)
Would be nice to get a fix somehow, because Rush is a great pice of software and totally future orientated.
I've added one example video.
Steffen
