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Aeydaen
Participant
December 8, 2022
Question

Iphone videos not recognized

  • December 8, 2022
  • 1 reply
  • 162 views

Hi,

 

I filmed a few short clips with my iPhone 13mini in the Cinematic mode, I downloaded them to my PC from my Cloud account and I added them into Rush.

 

The sound is ok, but there is no video, there is just a green background. The first clip that is "seen" has been filmed with a photo camera.

 

 

Also, all of the clips show as MOV as you can see in the screenshot below

 

 

I would like to be able to complete my project (and my future projects as well) so I would greatly appreciate your help with this issue.

 

Cheers!

Jon

This topic has been closed for replies.

1 reply

Aeydaen
AeydaenAuthor
Participant
December 16, 2022

Hiya,
It's fixed now - I had to buy the HEVC Extension from Microsoft and to give Rush a bit of time (couple of minutes) to acknowledge it.