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MoBIoS
MoBIoS
Inspiring
December 26, 2018
Answered

iPhone x has no labels on the menus and buttons

As the title suggests, on my iPhoneX I have no labels on menus and buttons.

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MoBIoS
MoBIoSCorrect answer
Inspiring
January 28, 2019

I'll have to do some experimenting to find a solution I know will work, so please excuse my uncertainty. Maybe if you change your iOS language to English, then uninstall and reinstall the app on your phone.

Let me know if that works!

Caroline


Hello Caroline,

I have tried all that, with no avail.

Yet I seem to have found the possible root of the issue.

As far as I could gather, the issue seemed to be connected with the iPhone setting under:

Settings > General > Accessibility > Larger Text

After disabling the "Larger Accessibility Sizes" (see image), Rush rendered as expected. after turning the feature back on again, Rush still was able rendering the text, even after trying to set the text size to maximum.

So the question which remains, is this an iOS or Adobe Rush bug?

I guess for me the issue can be marked as resolved.

Apps: LR Classic, LR CC, LR CC mobile. PS +++ Devices: Macbook Pro 13" M2 (2022), MacBook Pro 15" (2012), Win10 PC, iPad Pro (2018), iPhone 13 Pro, +++ Sony A7IV, Lumix G9, Canon G11, +++ Website: https://mobios.de
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8 replies

gerikp
Community Expert
gerikpCommunity Expert
Community Expert
January 2, 2019

What language is your iPhone set to?

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MoBIoS
MoBIoSAuthor
Inspiring
January 2, 2019

Hello,

language is set to german with newest ios 12.1.2 and Rush up to date Version 1.0.2 (ios), .

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Apps: LR Classic, LR CC, LR CC mobile. PS +++ Devices: Macbook Pro 13" M2 (2022), MacBook Pro 15" (2012), Win10 PC, iPad Pro (2018), iPhone 13 Pro, +++ Sony A7IV, Lumix G9, Canon G11, +++ Website: https://mobios.de
caroline_edits
Community Manager
caroline_editsCommunity Manager
Community Manager
January 4, 2019

Hi MoBloS!

I haven't seen this issue yet! Although this is a fairly new app, so I'm sure there's plenty of time for bugs, hahahah.

Let's be the first people to solve it. I wonder what would happen if you set your iPhone's language to English, opened Rush, and then back to German?

-Caroline

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MoBIoS
MoBIoSAuthor
Inspiring
January 2, 2019

I wanted to provide some further information to illustrate the issue more visual with some iPhone X screenshots. On Desktop and iPad Pro (2018) everything displays as it should:

No labels or deskriptive text present on the iPhone in Rush (Premium)

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Apps: LR Classic, LR CC, LR CC mobile. PS +++ Devices: Macbook Pro 13" M2 (2022), MacBook Pro 15" (2012), Win10 PC, iPad Pro (2018), iPhone 13 Pro, +++ Sony A7IV, Lumix G9, Canon G11, +++ Website: https://mobios.de
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