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Participant
March 14, 2024
Answered

Issue for large files

  • March 14, 2024
  • 1 reply
  • 122 views


when I downloaded this app I wanted to post my first video and it was a large file two large files. When I download it it was slow and then when it was 100%, it lost all its progress, and which I didn't like this. I tried again and again I still don't like it I'm just gonna move onto CapCut

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Correct answer Kevin J. Monahan Jr.

Hi @Rai360842948bld,

Sorry about that. Did you have enough storage to process the files? Let us know.

 

Thanks,

Kevin

1 reply

Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community ManagerCorrect answer
Community Manager
March 15, 2024

Hi @Rai360842948bld,

Sorry about that. Did you have enough storage to process the files? Let us know.

 

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio