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eleanor_9446
Participant
March 17, 2025
Question

Issue with Adobe Premiere Rush on iPad

  • March 17, 2025
  • 3 replies
  • 389 views

Hello, I am experiencing an issue with Adobe Premiere Rush on my iPad Pro 2024 running iPadOS 18.3.2. When I launch the app, it only shows a loading spinner and never fully loads. When I try to create a new project, I select the videos and choose the format, but the "Create" button is grayed out and cannot be clicked.

I already tried restarted the app and iPad, updated both the app and iPadOS, checked storage – I have enough free space, uninstalled and reinstalled the app.

Could you please help me find a solution?

    3 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    March 18, 2025

    Please also let me know if you are using a non-English version of iOS. Some of our Czech uses are showing this issue. Are you Czech? Let us know, so we can reproduce this issue to fix it.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    radekp58521146
    radekp58521146
    Participant
    May 18, 2025

    I am Czech and I have the same problem on iPad Pro 2024 13".

    S
    Superluk8
    Participant
    August 31, 2025

    I am also Czech and I have the same problem both on iphone 13 and ipad M2

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 18, 2025

    [Moderator moved from Using the Community to Rush]

     

    Which version of Rush?

    Please check that your device is compatible with the system requirements.

    - https://helpx.adobe.com/creative-cloud/system-requirements.html
    - https://helpx.adobe.com/premiere-rush/system-requirements.html

     

    Nancy O'Shea— Product User & Community Expert
      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      March 18, 2025

      HI @eleanor_9446,

      Thanks for the post. Welcome to the forum. I'm Kevin from support, a mod here. This is a user to user forum with no participation from the Rush Team. Sorry. I hope the community or I can assist you. I am a user of Rush, by the way.

      I have Rush running on the current iOS but it is an older device. I hope someone in the community can verify this bug. As far as I know, it should work. The issue could be the footage. Rush does not support footage that was shot with the spatial audio setting swtiched on, which it is by default. Try a test and shoot a clip with that setting off. Sign out of Rush and sign back in. Try and import this new clip. Let us know if it works. I hope so!

       

      Thanks,
      Kevin

       

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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