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tara_6812
Participant
June 10, 2025
Answered

Issues with Premier Rush Crashing

  • June 10, 2025
  • 2 replies
  • 206 views

Hi There, 

I have a young student who is using Premier Rush for an assignment. Everytine she starts a new project, it crashes completely. We have uninstalled the program, reinstalled it as well. Uninstalled Creative cloud and reinstalled as well. I have installed an older version as well. We have re-imaged the device and same issue again. Have tried on a brand new device and Same issue persists again. She is uploading files from her Microsoft OneDrive which shouldn't be causing the issue. Can I have a solution around this please?

    Correct answer tara_6812

    I have resolved this issue 

    2 replies

    T
    tara_6812Author
    Participant
    June 11, 2025

    To resolve the issue, we rolled back the to an older version of Premier Rush to V1.5.34 - Tested uploading a video and this resolved the issue 

    T
    tara_6812AuthorCorrect answer
    Participant
    June 10, 2025

    I have resolved this issue 

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