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Daniel29256058paog
Participant
November 5, 2023
Answered

Ist Rush gratis? / Is Rush free?

  • November 5, 2023
  • 1 reply
  • 522 views

Hallo, ich dachte zusammen mit Photoshop sei Rush gratis? Ich konnte es installieren und nirgendswo steht dass es was kostet, weder dass es eine Testversion ist.  Aber wenn ich ein Projekt freigeben, will leitet es mich mit dem Erwerbs-Hinweis auf die Adobe-Homepage. Im Abo von Photoshop wie im Abo von Premiere Pro ist es nicht aufgelistet? 

 

Hi, I thought Rush was free together with Photoshop? I was able to install it and nowhere does it say that it costs anything or that it is a trial version. But when I want to share a project, it redirects me to the Adobe homepage with the purchase notice. It is not listed in the Photoshop subscription or in the Premiere Pro subscription?

    This topic has been closed for replies.
    Correct answer Kevin-Monahan

    Hi Dani @Daniel29256058paog,

    Thanks for the notes. It sounds like your problem might be resolved. Thank goodness. Let us know if you need more help.

     

    Best Wishes,

    Kevin

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    November 7, 2023

    Hi @Daniel29256058paog,

    I read your case notes. Sorry that the information is not very clear. You say you have a Photoshop subscription plan and a Premiere Pro "single app" subscription? With the latter, I'm farily sure you should have a full version of Rush available that comes alongside the Adobe Express installation.

     

    You may want to discuss this issue with assisted support. Please contact assisted support directly. The chat pod is in the lower-right corner of the screen there. Ask for the “video queue” to reach our digital video specialists. I hope they can help you. Let us know what they say so that the community can stay informed and help others having trouble with the same situation.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    D
    Daniel29256058paogAuthor
    Participant
    November 8, 2023

    Hi Kevin, thanks a lot for your replay!

    Im sorry its not Premiere Pro its Premiere Rush what i had a problem with. I checked everything again today and realized that it was my mistake! The problem is if a premium function is added, the project can no longer be saved. Unfortunately, depending on how the project is displayed, the added premium function is not always clearly visible and is therefore easy to overlook. This in turn leads to the user being asked to pay for the software when saving the project.
    Im sorry about my english, its translated by deepl.com!
    Thank you very much for your interest and your response!

     

    Best regards

    Dani

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity ManagerCorrect answer
    Community Manager
    November 8, 2023

    Hi Dani @Daniel29256058paog,

    Thanks for the notes. It sounds like your problem might be resolved. Thank goodness. Let us know if you need more help.

     

    Best Wishes,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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